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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Charles Lietz

November 3, 2026

5 out of 5 rating by Charles Lietz
"YOU GUYS ARE GREAT!! THANKS TUCKER"
We responded:
"Charles,

What a delightful review! We're so happy to hear your enthusiasm. Thank you for taking the time to share your thoughts with us.

- Dallas"
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Jovita Quintero

November 3, 2026

5 out of 5 rating by Jovita Quintero
"Thanks to Hannah for assisting in putting in a replacement window claim. Getting it replaced within 1 day! Great service, helpful and very easy to work with.

Thanks again!"
We responded:
"Jovita Quintero,

What a delightful review! We're so pleased to hear that you found our service helpful and easy to work with. It's wonderful that your replacement window claim was handled swiftly. Thank you for sharing your experience with us!

- Dallas"
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Mykalia

November 3, 2026

5 out of 5 rating by Mykalia
"Great customer service helped me what I needed"
We responded:
"Mykalia,

We're delighted to hear that our customer service team was able to assist you with what you needed. Your feedback means a lot to us, and we're grateful for your kind words.

- Dallas"
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Brenda Martinez

October 30, 2026

5 out of 5 rating by Brenda Martinez
"Dallas at State Farm Holland office has always been good for my family. They’ve taken care of our claims in a timely manor."
We responded:
"Thank you so much Brenda! We really appreciate your business!"
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jaime prado

October 29, 2026

5 out of 5 rating by jaime prado
"Tucker is the best he’s always helping me out even with random dumb questions that I may have. I do appreciate everyone over at Dallas."
We responded:
"Jaime,

It's wonderful to hear that you feel supported by our team! We're delighted to know that all your questions are being addressed, no matter how random they may seem. Your appreciation means a lot to us.

- Dallas"
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Bobbi Tjapkes

September 27, 2026

5 out of 5 rating by Bobbi Tjapkes
"I have ALS and this company will go out of their way for me. Considering I can’t speak anymore. I’m so thankful for them."
We responded:
"Thank you so much for the great review Bobbi. We really appreciate your business and if you need anything, let us know. "
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Sara Kammeraad

September 25, 2026

5 out of 5 rating by Sara Kammeraad
"I love this particular State Farm. I have my life insurance, home owners insurance and auto insurance through this agency. I talk to Dallas, Tucker and Hannah at least a dozen times a month. They make everything fast and easy for me, there is no waiting and I know I'm always getting the best deal! Definitely check this State Farm representative out!"
We responded:
"Thanks Sara. We appreciate your kind words and your business!"
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RuSonja Robinson

September 24, 2026

5 out of 5 rating by RuSonja Robinson
"I have been with the State Farm - Dallas Smock team for years. Never have I had a problem with billing, claims nor ANYTHING else!!! I truly recommend this agency to everyone. Always great service, they always answer their phones and will always get back with you if they have to do a little research regarding your policy (even if tou make the mistake like i did 🤦‍♀️) Thank you to Dallas' team for make the last several years easy and affordable for me. They truly know what they are doing!!! (updated today September 24, 2026)"
We responded:
" Thank you for the 5 star Review!! We really appreciate your business RuSonja. "
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Matt Radke

September 23, 2026

5 out of 5 rating by Matt Radke
"Great insurance company with employees that care! When ever I need help or have a question they are there. Hannah was a great help with my last claim!"
We responded:
"Thanks Matt! We appreciate your great review of the office. Hannah does an amazing job in here. "
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Alicia VanderVeen

September 23, 2026

5 out of 5 rating by Alicia VanderVeen
"Dallas has been great to work with! Anytime I have a question I can either text or call and get a real live person. There has been no hassle with adding vehicles onto our policy. I would highly recommend Dallas to anyone!"
We responded:
"Thank you for the great review Alicia. I really appreciate it. Thank you for your business and trusting my office. "
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Jessica Vander Wal

September 18, 2026

5 out of 5 rating by Jessica Vander Wal
"The staff is incredible. They are all so friendly and handle what you need promptly."
We responded:
"Thank you Jessica. So glad we can help you out!"
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Brindy Skinner

September 16, 2026

5 out of 5 rating by Brindy Skinner
"Always had great service from this agent and his team! We’ve been collaborating for the past 20 years!"
We responded:
"Thanks Brindy! We really appreciate your long-term business. Thank you!"
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Patricia Wilkinson

September 16, 2026

5 out of 5 rating by Patricia Wilkinson
"Had a minor accident with my Ford Edge. Did most of claim on line with State Farm and Car rental. Was easy to do. Dallas Smock agency kept in touch by messaging to make sure everything was being taken care of. Great job by everyone."
We responded:
"Thank you Patricia. We are very happy the process was smooth and easy. We appreciate your business. "
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OhDannio

September 8, 2026

5 out of 5 rating by OhDannio
"Great service and really good price on insurance coverage. Agents are always knowledgeable and helpful."
We responded:
"We really appreciate the great review. Thank you!!"
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Ruth Caauwe

September 2, 2026

5 out of 5 rating by Ruth Caauwe
"I recently had a claim on my SUV. Dallas Smock office took care of the claim efficiently. Dallas and the staff have always been excellent to work with. I highly recommend them to be your insurance provider."
We responded:
"Thank you so much Ruth. We really appreciate it!!"
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Pat Fowler

August 26, 2026

5 out of 5 rating by Pat Fowler
"I have been with Dallas Smock State Farm Insurance for over 20 years and have always had great experience with them. They always step right up when I have been hit by a deer making sure I was not injured. They process my claim in a timely manner and helped get a rental car. Throughout the repairs Hannah has reached out via text to see how things were going and see if I needed anything additional. I will continue to stay with Dallas!"
We responded:
"Thank you very much Pat. We really appreciate your long-term business!"
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Tom

August 5, 2026

5 out of 5 rating by Tom
"I have been with Dallas and his team for over five years. I appreciate that they check-in and make sure my coverage and rates are up to date and competitive. After a recent minor accident they took charge and coordinated the various processes and got my vehicle fixed promptly. Having a local agent that understands customer service is valuable in many ways."
We responded:
"Thank you very much for the great review Tom. We really appreciate your business. "
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Vanessa Watt

July 28, 2026

5 out of 5 rating by Vanessa Watt
"We have been with Dallas for years and him and his staff have been nothing but exceptional to work with! Tucker has been a pleasure to work with and gets things done speedy making calling up there extremely easy and fast."
We responded:
"Thank you so much Vanessa! We really appreciate the great review and your business. "
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Gabriel

July 8, 2026

5 out of 5 rating by Gabriel
"During the past 3 years we have had 2 home claims and a recent auto claim due to a deer collision. We never had any claims before 2023, so having to deal with those incidents was very stressful to us. Dallas and team reached out to us in every stage of each case offering assistance and support, which has made the experiences more positive. The people are very professional, friendly and accessible. They are also prompt in responding to questions. Highly recommend!"
We responded:
"Thank you very much for the great review. We are so glad everything worked out for you and we really appreciate your business. Dallas"
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Christian Mejia

June 22, 2026

5 out of 5 rating by Christian Mejia
"Switched back from different insurance agency. Gerald Lewis provided me with great information and answered all my questions. Great customer experience. Back just because of him and local business."
We responded:
"Thank you so much for the awesome review! We appreciate it and Gerald does a great job here. "
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Patricia

June 7, 2026

5 out of 5 rating by Patricia
"Entire staff were very friendly and professional. My coverage was discussed and printed for my review, questions were discussed and answered. I now have better coverage with lower premiums."
We responded:
"Patricia, Thank you so much for the great 5 star review!"
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deric phanthavong

June 4, 2026

5 out of 5 rating by deric phanthavong
"Great services!"
We responded:
"Thank you very much for your great 5 Star review."
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Derrik Anders

May 26, 2026

5 out of 5 rating by Derrik Anders
"Very helpful, friendly staff. They are able to explain the coverage for the average person and present options that fit your needs. Highly recommend!"
We responded:
"Thank you very much Derrik!"
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lisa riley

May 19, 2026

5 out of 5 rating by lisa riley
"Great experience with Dallas explaining our auto, home, and life insurance coverage. He uses a whiteboard so everything is explained visually and customers can actually see the numbers. Dallas knows the business and steers customers to make good decisions based on an individual's needs."
We responded:
"Thank you so much Lisa. Greatly appreciate the kind words and great review!"
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Brian Stevenson

May 1, 2026

5 out of 5 rating by Brian Stevenson
"Great pricing amazing service"
We responded:
"Thank you very much Brian!!"